Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(140,885 Reviews)
Rating breakdown 140,885 reviews
5 Stars
93,468
4 Stars
26,094
3 Stars
9,391
2 Stars
4,877
1 Star
7,055
86%of customers recommend this product.
(
48,014 out of
56,119)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Tennessee
Verified Purchase:Yes
I have been using it for several years and totally depend on it, it is easy to use and gives you a step by step instructions as well as alternatives and recommendations, takes less than 30 minutes to do your tax and is accurate everytime.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 26, 2026
Dear Rick, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Laborer123
Verified Purchase:Yes
Software did an update when I attempted to transmit return to IRS. Transmission did not go through and my credit card was still charged.
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: djpfpe
from CO
Verified Purchase:Yes
I have used your tax software for many years and always find it easy to navigate.
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 26, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: CS25
from Wildwood MO
Verified Purchase:Yes
I’ve been using HR Block tax software for approximately 20 years. I really like the ease of use.
However for some reason I somehow/accidentally changed my 2025 return to file for an extension and couldn’t reverse it. I ended up deleting it and starting over. I was less than overjoyed. Other than that, I’m very pleased with the soft. Will be more careful in the future.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 26, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Gmom25
from Detroit MI
Verified Purchase:Yes
the program is easy to understand and questions to the chat are answered quickly and in a manner I can understand
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 26, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
Dependable
on March 26, 2026
Posted by: MarkCz
from Akron/Canton OH
Worked great except for making the IRS pin a 6-digit entry. I've used Block Tax software for over 5-years and will use it again.
Pros: Easy to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 26, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Ks408
from Ks
Verified Purchase:Yes
Bought and used for years. Personal and business.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 26, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tucson Desert Dweller
Verified Purchase:Yes
We have been using your software for a few years and have seen improvements over that time. For the most part, it is straightforward and poses few difficulties. One thing we had difficulty with was entering RMD information. It is convenient that information from prior years is carried forward. It would be nice if drivers license information would carry over from year to year.
Response from HRBlockBy Asiya, Social Media Department, March 26, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock