Love how I can upload all my data every year. Easy to naviagte. Got my taxes done in just a few hours.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
on March 25, 2026
Posted by: GatorLimey
I've been using H&R Block software for many years and have always found it easy to use. I think you have done an excellent job designing and anticipating what a customer might need. I get frustrated sometimes when an entry is marked questionable toward the end during the final phases.
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
My son also used this. For the past two years, it has incorrectly calculated his local school tax. He had to send them extra money!
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I think there can be some tiny improvements that would make a HUGE difference. 1) I use APPLE/Mac products and the GREEN buttons for like "NEXT" don't work very well with my pointer. I have to put my pointer at the BOTTOM EDGE of the GREEN buttons before the HRB software recognizes my pointer on the GREEN button. It's annoying & frustrating. The WHOLE area of the GREEN does not recognize my pointer. I've been a HRB software customer since TaxCut (original name) came out. Please consider this impovement if possible. I have other small improvement upgrade ideas if HRB is interested. I majored in Accounting graduating with a Bachelor's degree in Business Administration.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
The interview generally goes well. The piece missing is the Qualified Dividend and Capital Gains Worksheet. Since this is where the tax amount is figured for those that use it, This should be included in the print section.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!