Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from West Bloomfield, MI
Verified Purchase:Yes
I have used both Turbo Tax and H & R Block tax software and H & R is the best by far.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Round Rock, TX
Verified Purchase:Yes
I have used this software for around 10 years now and plan to continue using it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Roudy67
from Ohio
Verified Purchase:Yes
I use this program every year. It seems to work well enough because I have never been audited. It is rather tedious however and asks so many questions which are unrelated to me that it tends to drive me crazy. I guess that is mostly the fault of our overly complicated tax system.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Easy65
from New Jersey
Verified Purchase:Yes
Little issues with activation code at first. But over great software
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New York
Verified Purchase:Yes
I would give it 5 stars except occasionally when I go backwards through the forward the dollar amount of the refund changes when I get back to where I was (even though I made no changes) and I don't understand why.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Not 100 percent happy
from N.P.R., FL 34655
Verified Purchase:Yes
I have been using this program for many years and have been pleased with both the price and the ease of use.However the tax year 2025 with respect to the Interview answers to the questions were not clear and sometimes misleading. Additionally, I was advised that I would be penalized. I completed the form to explain my underpayment. Before completing I was advised I would need to correct said form. My attempt to correct said form was for nought ( I tried 4 times) i had to delete the form so I could file. I paid the penalty amount.
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
It Gets the Job Done!
on April 2, 2026
Posted by: New2DIYtaxprep
from FL
I had a link to a competitor's comparable product that I tested the waters with. TBH, the competitor's was quicker to use because their file import software took in all four of my needed forms - this one required me to manually fill in the information on two of those forms. Otherwise everything was fairly simple - especially considering I had sold stock, crypto, and an annuity - so not just income and deductions. Both both products came up with the exact same conclusion. I also chose this one because found it for a 1/4 the competitors price!
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
2
Functional, but difficult to see text on screen
on April 2, 2026
Posted by: Anonymous
from Champaign, IL
Verified Purchase:Yes
It does a good job helping with preparing even slightly complex tax returns. It took about 70 minutes to go through the entire process, including e-filing. Some years ago, they added the ability to download from financial institutions, greatly improving ease of use. My biggest beef revolves around the user interface. Since it hasn't really changed for many years, the text is too small on modern monitors and very difficult to read. There are no controls for font size and it does not seem to respond to OS tricks to override this fixed-font-size behavior. Additionally, while the window size can be changed, the actual text area is also fixed. It's like downloading old software designed for Windows XP—terrible.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock