Good organizer, but some items difficult to understand explanations to some applications.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! If we can help to make you have a 5-star experience, please let us know in your follow-up survey. Your feedback is important to us!
We bought this because Turbo Tax STOPPED working on Windows 10. We do NOT want to go to Windows 11. We will stay with you as long as your programs work on Windows 1.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
I've been using H&R for decades. Easy to use and thorough...never had a problem with any return. My only observation is that the 2025 version seems to take forever to open up. Other than that, it is spot on, as always!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
There is a problem with the w2’s. I don’t use the state forms but at the review level it wants the state, and amounts on and on. Have to return to the w2’s and clear all state information from the w2. Although the w2 may display some state siu withholding. This has happened for the last several years. I file 3-4 each year. Problem keeps repeating
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
One improvement I would make is the ability (for example) the 2025 application to read a 2024 (and maybe prior years) file. The 2025 applicaton used the wrong AGI in its submission to the IRS and I had to re-install the 2024 app to read my 2024 data file to get the correct AGI for re-submission of the 2025 package. Fortunately my server backed up the 2024 install .EXE file and I could do that.
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Walks you through the entire process but may need to read some of the IRS documents to get detailed information. Have to go to the IRS website to download. Also has some audit support but have not used that at this point. Not sure how good that is but may give some piece of mind.
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!