Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(140,664 Reviews)
Rating breakdown 140,664 reviews
5 Stars
93,337
4 Stars
26,059
3 Stars
9,361
2 Stars
4,867
1 Star
7,040
86%of customers recommend this product.
(
47,887 out of
55,964)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Safeturf
Verified Purchase:Yes
I have used H&R software for several years now. It walks you through the process of filing your tax return thoroughly and in a logical order. I like the fact that it automatically fills in information from previous year's tax return.
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: CherWalk
from Baltimore, Maryland
Verified Purchase:Yes
I had never used a tax software package or filed my income taxes electronically before 2026. A friend recommended H&R Block's package and, although there were a few places I got confused, the overall experience was pretty straightforward. I feel confident that my taxes were figured correctly and the process of actually filing them electronically was simple.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Downloading financial institutions was a simple.
on March 24, 2026
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I have been using H&R Block program for many years now. Easy to use. I'm 80 and do my own taxes as well as my two adult children.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bob 1212
from Colorado Springs Colorado
Verified Purchase:Yes
This is Robert I'm doing Tammy's taxes for her. I normally use TurboTax but tried the H&R Block software for some reason it entered her healthcare savings information incorrectly in the wrong place and now I'm having issues with the IRS and having to do a lot of extra work sending them changed forms!
Value
1
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
Bob, thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Columbus Ohio
Verified Purchase:Yes
Software is easy to use. It was a no-hassle process to a successful Federal and State refund.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bob076932
Verified Purchase:Yes
This is my 15th year using this for my taxes. I ahve been satisfied until this year. This is the first year I need eto file for a second state of employment. This program was completely unable to differentiate a second state employement. It was horrible.
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
Bob, thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DeadDog71
Verified Purchase:Yes
Everything works fine just wish state electronic filing was free.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: user for over 10 years
Verified Purchase:Yes
I have been using HR Block software for over 10 years. I appreciate the ease of use.
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock