Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,278 Reviews)
Rating breakdown 149,278 reviews
5 Stars
97,771
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,666 out of
61,807)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: K Kindle
from Decatur, Georgia
Verified Purchase:Yes
Excellent tax software. I've been using it for more than a decade.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
GREAT EXPERANCE
on February 19, 2020
Posted by: BGH 5
from FORT WORTH TX
I bought this product today and I am very happy with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Simple and accurate as always
on February 19, 2020
Posted by: Nick of time
from Milwaukee
Another year and another happy return. Simple to install, import last year's data (even from Turbo) and use. Had started online with another product, but had to wait for them to get approval from my state. HRB was much easier to enter the values and did a pretty good job of transferring to the state return.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Inexpensive, works, could be made alot easier
on February 19, 2020
Posted by: Jafslg1
from Ormond Beach, FL
I used the Block tax package several years ago, but switched back to TurboTax because of TT's ease of use. This year I decided to give Block another try because of the lower price coupled with the new Tax rules which should have made it a simpler process ... Block didn't meet that goal. Specifically, it should ask early in the process if you are taking itemized deductions or the standard deductions. If the latter, then it should be unnecessary to go through all of the unnecessary questions, forms, etc. Additionally, the flow between categories is inconsistent. Why does it ask for Dividends information but not Interest data? I had to go into forms mode and manually enter the data. Very sloppy. I'm truly disappointed, but I guess you get what you pay for.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Posted by: Jeger
from PA
Verified Purchase:Yes
Easy to use. No complicated tax codes to interpret. Interview questions are easy to answer to eliminate unnecessary tax forms. Filing is quick, easy, and painless.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Reliable & Mature Software But Not Perfect!
on February 19, 2020
Posted by: netmann
from Bay Area, California
Nothing is 100% perfect, so as this software. I have been using HR & Block (old TaxCut) since 1996! While it is a seasoned application that helps millions of people do their taxes with ease, there are some shortcomings listed below that hopefully HR & Block will implement in the near future.
1) The state program interview should be in more detail and more automated versus making you transfer your data into the forms manually. I do not fault HR & Block on this issue as there are so many states and too little time, but the current condition could be improved.
2) I have noticed in 2019 version that the Audit Risk listed four (4) items for my federal return but none of them applied to my tax case specifically. It appears this was a general random audit with some soft conditions in my return. This could be improved.
3) Another survey at the end of program after efiling and acceptance by IRS and your state asks if I felt HR & Block interview resembles Caring about my tax condition. Again this is far from specific. In future perhaps the software can be written with algorithm and/or AI to focus on this issue with more apparent proof.
4) Lastly, at the bottom of this survey the Pros and Cons are preselected and they are in contrast to each other!? Not ideal! They should be open to the reviewer!
1) The state program interview should be in more detail and more automated versus making you transfer your data into the forms manually. I do not fault HR & Block on this issue as there are so many states and too little time, but the current condition could be improved.
2) I have noticed in 2019 version that the Audit Risk listed four (4) items for my federal return but none of them applied to my tax case specifically. It appears this was a general random audit with some soft conditions in my return. This could be improved.
3) Another survey at the end of program after efiling and acceptance by IRS and your state asks if I felt HR & Block interview resembles Caring about my tax condition. Again this is far from specific. In future perhaps the software can be written with algorithm and/or AI to focus on this issue with more apparent proof.
4) Lastly, at the bottom of this survey the Pros and Cons are preselected and they are in contrast to each other!? Not ideal! They should be open to the reviewer!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SAN PEDRO, CA 90731
Verified Purchase:Yes
SOFTWARE FAILURE top SEND to IRS completed returns
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Ocracoke45
from Atlanta, GA
Verified Purchase:Yes
Easy to follow directions. Helps to insure you do not miss deductions.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock