Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(140,403 Reviews)
Rating breakdown 140,403 reviews
5 Stars
93,190
4 Stars
25,992
3 Stars
9,339
2 Stars
4,859
1 Star
7,023
86%of customers recommend this product.
(
47,731 out of
55,788)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3
Software works well but It's not too easy to use
on March 24, 2026
Posted by: Anonymous
from Madison, Wisconsin
Verified Purchase:Yes
I've been using H&R Block Software for nearly 10 years now and it seems to work well. However, I think the descriptions of specific words or requirements in parts of the tax form could be better utilized. There are things that it will question you on but has no explanation of what it even is or even a reference to find out more info on the topic. I had to use a significant amount of Google and AI to find out just what the questions were even talking about becasue the info was not available in the program. I felt it took too long to accomplish a relatively straight forward tax return becasue of the wording and lack of descriptions.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: VeryUnhappy2026
from NH
Verified Purchase:Yes
Doesn’t have explanations for items that really need explaining (like what value a question is referring to). Stepping through the actual tax form would be easier to understand. I also have no idea why this year had a desktop download where the previous 2 years forced me to use the web software. I’ve been using H&R software for 10+ years but I’ll be switching to a different product next year.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: OldLarry
from Canton, MI
Verified Purchase:Yes
Previous TurboTax user. I liked some of the HRBlock features, but found other features quite different. Over all, it’s probably a toss up.
Pros: Easy to prepare
Cons: Hard to prepare
Value
4
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: None1234232323
from IL
Verified Purchase:Yes
please clear up the definition of dependent. it goes beyond living with some one
Pros: Easy to prepare
Value
4
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: vic01844
from Boston, MA
Verified Purchase:Yes
I use H&R block tax software for the past 10 yrs with excellent results.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mike Lee
Verified Purchase:Yes
I use the program every year, so far it makes tax season a little easier. even though the price keeps going up.
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BobGrin
from Coatesville, PA
Verified Purchase:Yes
I like the software in general, but find it very difficult to save files as pdf, using the PDF995 Virtual Printer.
Pros: Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: farmer joe 23
Verified Purchase:Yes
this is the easiest to use and most helpful for the price.
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock