I’ve used your software when it was Tax Cut and never had any issues or complaints until this year. I was not able to file electronically because of k-1 QBI pass through issue with you software. It kept telling me I had to wait until software update. I waited one week and then two and it was never fixed. I finally had to drop the tax savings to file it before I left the country.
Cons: Hard to prepare
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
F\This is my first year using HRB, I like it better than turbotax b/c it is a more friendly interface. Also, less expensive up front and the fees to file and get a direct deposit are cheaper. My returns were accepted within an hour.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Been using this software for years. Easy to use and reliable.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 24, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Federal program kept asking g data verification on my 1098-Rs. Is there a software program issue with 1099-Rs? Delaware program said I owed money and the form agreed but your program said I was getting a refund? Another problem? Very disappointed. Used your program for years.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.