Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(140,403 Reviews)
Rating breakdown 140,403 reviews
5 Stars
93,190
4 Stars
25,992
3 Stars
9,339
2 Stars
4,859
1 Star
7,023
86%of customers recommend this product.
(
47,731 out of
55,788)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: DPRKMR
from San Antonio, TX
Verified Purchase:Yes
Easy to follow questions with step by step instructions.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from FL
Verified Purchase:Yes
Always easy to use. Added new big beautiful bill changes with no problems.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: lepidopterist1
from Omaha, NE
Verified Purchase:Yes
As always, the software exceeded my expectations. If I had any questions, it was easy to get to the details concerning my query(s)... which also means the software was very intuitive. This year my questions were about stock and crypto investments, timeframes of, when to group and when not to. I sent my tax forms in with confidence and the IRS approved.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: KDB21
Verified Purchase:Yes
I’ve been corresponding with agents for many weeks now on a program / formula error that still hasn’t been resolved in the last 3 software updates. My last call was supposed to be escalated but still nothing
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: jimbox
Verified Purchase:Yes
Good interview taking me through at good speed. Form viewing could use some work.
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Renita
Verified Purchase:Yes
I have been using this software for a few years and it’s so easy.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from TX
Verified Purchase:Yes
I have used H&R Block for >10 years. So far, the last 4 years, I did online completely, which is easy to download. The process is easy if no issues. I had issue a couple years ago due to upgrading software. It was very painful after several calls with different people for several days.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 24, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
Nice but again wastes paper
on March 23, 2026
Posted by: Ignored by HnRBlock STILL
from Wisconsin
Software is as smooth as usual. Once again, when printing state return, the mailing instructions can not be deselected. So when you print double sided, the return has the instructions on page 1. Waste of paper and you can't do anything about it unless you print to PDF, delete that page and the print it. Same thing every year
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock