Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,278 Reviews)
Rating breakdown 149,278 reviews
5 Stars
97,771
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,666 out of
61,807)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3
Harder to use than previous years.
on February 21, 2020
Posted by: Nickname Bill
from Silver Spring, MD
You have made this year's program harder to use. It is very hard and frustrating to use. It is very difficult to open again after finishing and closing the program.
When I tried to reopen the state and fill in the information to have a refund deposited. I was required to go through all of the items for completing it.
I received a message that there were 2 errors that i needed to correct on the Federal form 1099R. They were both the same error listed. I needed to enter the state code in box 13. I checked the forms and found that they did have the information enter.
Even after entering the Activation code when I first started the program I had to enter the code in order to have the form printed.
When I tried to reopen the state and fill in the information to have a refund deposited. I was required to go through all of the items for completing it.
I received a message that there were 2 errors that i needed to correct on the Federal form 1099R. They were both the same error listed. I needed to enter the state code in box 13. I checked the forms and found that they did have the information enter.
Even after entering the Activation code when I first started the program I had to enter the code in order to have the form printed.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Harder to use than previous years.
on February 21, 2020
Posted by: Nickname Bill
from Silver Spring, MD
You have made this year's program harder to use. It is very hard and frustrating to use. It is very difficult to open again after finishing and closing the program.
When I tried to reopen the state and fill in the information to have a refund deposited. I was required to go through all of the items for completing it.
I received a message that there were 2 errors that i needed to correct on the Federal form 1099R. They were both the same error listed. I needed to enter the state code in box 13. I checked the forms and found that they did have the information enter.
Even after entering the Activation code when I first started the program I had to enter the code in order to have the form printed.
When I tried to reopen the state and fill in the information to have a refund deposited. I was required to go through all of the items for completing it.
I received a message that there were 2 errors that i needed to correct on the Federal form 1099R. They were both the same error listed. I needed to enter the state code in box 13. I checked the forms and found that they did have the information enter.
Even after entering the Activation code when I first started the program I had to enter the code in order to have the form printed.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Great software
on February 21, 2020
Posted by: Cool Hand Luc
from Glenshaw Pa
I always use H&R Block software for my taxes. I’m very satisfied with this product and highly recommend it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: MRAzz
from Chicago, Illinois
Verified Purchase:Yes
Great program even though my taxes were real simple to do this year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to use, informative, too long due to tax code
on February 21, 2020
Posted by: Engineer Dave
Verified Purchase:Yes
Easy to use, informative (click here for more info), too long due to tax code - too many deductions or credits for special interest groups or special situations that don't apply to 99% of taxpayers. Why all the medical expense details required when they get lumped together? And then all the work gathering and detailing the deductions are too low compared to the new, higher standard deduction. Why not just ask what your total is and only detail it if it is bigger than the std deduction? The software is easy enough to use but the tax code makes it more cumbersome than it should. And why the extra charge for efiling your state return when you already pay extra to include the state return in the software?
Written by a customer while visiting HRBlock
Customer Rating
2
Bad Year for Mac Users
on February 21, 2020
Posted by: Rob7
from Harwich, MA
Been a user of this software for more than 10 years and this was the worst software I have ever used. My software was for Mac and it required me to get tech support to download state and to file federal return. Much to my dismay I understand from support I'm not alone!!
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
4
Deluxe 2019 review.
on February 21, 2020
Posted by: Barn1
from MD
More detailed explanation would be better. Some questions I was not sure what was needed. A definition section would be helpful. Like IRA,SEP, pension , annuity, simpilfied retirement plan etc., I filed a joint return and before submitting I was asked if wife filed a return.. Should be clear precisely what is asked for. Both Fed. and State. State less detailed.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Deluxe 2019 review.
on February 21, 2020
Posted by: Barn1
from MD
More detailed explanation would be better. Some questions I was not sure what was needed. A definition section would be helpful. Like IRA,SEP, pension , annuity, simpilfied retirement plan etc., I filed a joint return and before submitting I was asked if wife filed a return.. Should be clear precisely what is asked for. Both Fed. and State. State less detailed.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock