Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(140,403 Reviews)
Rating breakdown 140,403 reviews
5 Stars
93,190
4 Stars
25,992
3 Stars
9,339
2 Stars
4,859
1 Star
7,023
86%of customers recommend this product.
(
47,731 out of
55,788)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Perhaps an ex user
Verified Purchase:Yes
I have been using for years. I may have to rethink next years tax program purchase. The problem I have is with a form K-1 I receive from one investment. Unfortunately, the H&R program says I must manually enter the numbers on a separate form. When I go to do that, the program says, "If anything is changed on this form, you will not be allowed to submit your return electronically.
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Ed99999
from Minnesota
Verified Purchase:Yes
This software used to be good, but I've had too many bugs. The updates don't tell you what's been updated. Support is terrible. Going to go back to TurboTax or some other tax software. Will not purchase this again. They get you to prebuy by December of the prior year and then when you try to get a refund because the software is so bad, they say sorry. Only a 30 day window.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: KP822
from Pittsburgh
Verified Purchase:Yes
I passed away in June 2025 and am not qualified to answer your survey. My son handled my final tax return.
I understand he couldn't E-file because, even though your software stated a certain form was not required the return was repeatedly rejected by the IRS because it was not included.
Pros: Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
I have been using H & R Block Tax software for many years now and i just love it. I will not switch to anything else for my taxes. The cost is reasonable, I can get assistance if needed, it's easy to use. Awesome for doing your taxes!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Part year state resident feature a little weak
on March 22, 2026
Posted by: Bobpk
from Michigan
Verified Purchase:Yes
I could not easily use the Alabama state tax package to easily generate my part year tax forms
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from longview wa
Verified Purchase:Yes
good Tax software, has been using HR&BLOCK many years , very happy with it !
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
Overall, product is well made and easy to use. One suggestion for improvement: review and update the wording in the interview section on retirement income associated with 1099R's. If user has a 1099R, they are required to go through the 'Required Distribution' section of the interview. Maybe not common, but many users have pension-related 1009R's and may also withdraw funds from Qualified Retirement accounts before MRDs are required. Asking the user if they've taken their required MRDs when there is no requirement is confusing. Add additional wording such as " If you do not have any MRD associated with this 1099, answer 'Yes' to the question - "Have you taken your required MRD".
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Springboro, OH
Verified Purchase:Yes
I bought the software in the late Fall when it first comes out and updated it in January to get prepared for the tax season. Software easily imports old return data and the auto interview process is easy to follow. One feature I wish it had (and maybe I just didn't see it but it's there) is the ability to quickly show me the difference between options to file jointly vs. separately. I would think a few clarifications in how I load the data would make this straightforward and give me confidence that we're minimizing our tax burden.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock