Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: serif365
from East Texas
Verified Purchase:Yes
I had used TurboTax software since the DOS 6.0 days... until this year. Since I have an older Windows 10 PC that cannot be upgraded to Windows 11 and TurboTax decided to build software that would run only on the new Windows 11 and H&R Blocks Deluxe 2025 would still run on Windows 10, I decided to give it a try. It was as intuitive as TurboTax and even loaded my TT file from last year. I filed my taxes a week ago and received my return today. I'm very happy with H&$ Block.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: chas1138
from West Michigan
Verified Purchase:Yes
I have been using this software for years and have not had any problems. This year I was surprised to get my refund in 4 business days.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Win10
from KCMO
Verified Purchase:Yes
Former TurboTax user. Switched to H&R because they still support Windows10 install
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bob27v2
from Atlanta
Verified Purchase:Yes
degrading fast.
runs into dead ends that cannot be corrected during Reviewing for Errors
runs into dead ends that cannot be corrected during Reviewing for Errors
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Ron 37
from Florence Arizona
Verified Purchase:Yes
Federal return worked fine, but was never able to download the Arizona state return. Tried everything very, very frustrating. Had to download forms from a different site and prepare the return by hand.
Pros: Easy to prepare
Cons: Hard to import documents
Value
1
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NC
Verified Purchase:Yes
Does what it says on the box. Should be able to fill most fields if the IRS would give access to the data they already have e.g. w-2's 1099 INTs, etc.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: JN301
from Georgia
Verified Purchase:Yes
Honestly I bought this because TurboTax wouldn't work on windows 10. It took a little bit to adjust to the different layout, but overall I was fine with it. I did appreciate the little help/more information buttons.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Chasc
from MI
Verified Purchase:Yes
I use HR Block every year,
This year it did not down load properly, i kept getting error. i tried repeatedly then found out it had down loaded five copies !!!!!!!
This year it did not down load properly, i kept getting error. i tried repeatedly then found out it had down loaded five copies !!!!!!!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock