Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(140,403 Reviews)
Open Ratings Snapshot
Rating breakdown 140,403 reviews
5 Stars
93,190
4 Stars
25,992
3 Stars
9,339
2 Stars
4,859
1 Star
7,023
86%of customers recommend this product. 
(
47,731 out of 55,788
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3 out of 5
3
Just OK, gets the job done.
on March 22, 2026
Posted by: thebob27
from Kansas City
Verified Purchase:Yes
Long time user over the years. It gets the job done. Three stars maybe just because I'm doing my Taxes. I do wish the software would warn you that there are still pending updates that should be installed before hitting the submit button. I submitted taxes then a few days later opened to check status and ok'd and update and my return changed causing a change in my refund amount. No notification, just a change in my tax forms and refund amount. No change history. Over the years there has not been any great additions to the software, no "that's amazing" updates.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy MaxSocial Media TeamMarch 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Significant limitations for some filers.
on March 22, 2026
Posted by: Anonymous
from Alabama
Verified Purchase:Yes
Unable to e-file state return because of "too many 1099-DIV entries."This is a software limitation, not a state-imposed limitation. Also...no provision for foreign tax carryover from year to year, which is available on Turbo and FreeTaxUSA, as well as other programs. Ridiculous. This costs the user real money.
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy MaxSocial Media TeamMarch 22, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Used the Deluxe Version
on March 22, 2026
Posted by: Harley Boy
from West Texas
Verified Purchase:Yes
Been doing mine & my son's IRS taxes for the past umpteen years with no issues.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy MaxSocial Media TeamMarch 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Long time user
on March 22, 2026
Posted by: Anonymous
from Fort Atkinson wi
Verified Purchase:Yes
Have been using h&r software for years. Always very satisfied with results.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy SierraSocial Media DepartmentMarch 24, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on March 22, 2026
Posted by: Anonymous
from Springfield, NJ
Verified Purchase:Yes
I am using H&R Block Software for more then 20 years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy MaxSocial Media TeamMarch 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on March 22, 2026
Posted by: Anonymous
from Youngsville, LA
Verified Purchase:Yes
The program is easy to use with clear instructions.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy MaxSocial Media TeamMarch 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good but need more focus on states
on March 22, 2026
Posted by: citrus2026
from Arizona
Verified Purchase:Yes
I have used HR Block for 20 years and I like it. The user interface is good and easy to understand. However, over the last few years, AZ form 323 and 348 have had issues and have not been updated from the previous years, and I have to contact an agent to report the bug and get them updated. Otherwise, the software works well and I am happy with it
Pros: Easy to prepare
Value
5 out of 5
5
Response from HRBlockBy MaxSocial Media TeamMarch 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on March 22, 2026
Posted by: Tredshift
from Florida
Verified Purchase:Yes
Easy to use and inexpensive. You just answer the questions.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy MaxSocial Media TeamMarch 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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