Long time user over the years. It gets the job done. Three stars maybe just because I'm doing my Taxes. I do wish the software would warn you that there are still pending updates that should be installed before hitting the submit button. I submitted taxes then a few days later opened to check status and ok'd and update and my return changed causing a change in my refund amount. No notification, just a change in my tax forms and refund amount. No change history. Over the years there has not been any great additions to the software, no "that's amazing" updates.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Unable to e-file state return because of "too many 1099-DIV entries."This is a software limitation, not a state-imposed limitation. Also...no provision for foreign tax carryover from year to year, which is available on Turbo and FreeTaxUSA, as well as other programs. Ridiculous. This costs the user real money.
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Have been using h&r software for years. Always very satisfied with results.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
I have used HR Block for 20 years and I like it. The user interface is good and easy to understand. However, over the last few years, AZ form 323 and 348 have had issues and have not been updated from the previous years, and I have to contact an agent to report the bug and get them updated. Otherwise, the software works well and I am happy with it
Pros: Easy to prepare
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!