Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,289 Reviews)
Open Ratings Snapshot
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,675 out of 61,815
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5 out of 5
5
Auto download from employer and broker is great
on April 3, 2026
Posted by: Anonymous
from Louisville, Kentucky
Verified Purchase:Yes
I have used your tax preparation software for many years. It is clean, easy to use, and the auto download from my employer and my stockbroker (Schwab) works well.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy EvaSocial Media DepartmentApril 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
It worked, reasonable price
on April 3, 2026
Posted by: dougSC
Verified Purchase:Yes
Both State and Fed returns accepted and I've gotten my refund in just 3 weeks.
Response from HRBlockBy EvaSocial Media DepartmentApril 4, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
A Good Product, but FBAR needs work
on April 3, 2026
Posted by: Anonymous
from Webster, FL
Verified Purchase:Yes
I have used the product for about 10 years. It is thorough. This time I had to report foreign bank assets. That part of the wizard is confusing. All the rest of the product is well done in my opinion
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AshleySocial Media DepartmentApril 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Made me buy State program again, support is bad
on April 3, 2026
Posted by: DasBoot
Verified Purchase:Yes
Had bought Deluxe + State. However program kept asking me to buy State again. The phone number for support is useless and chat support was not able to resolve even after 45 mins
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy EvaSocial Media DepartmentApril 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on April 3, 2026
Posted by: Hosn81
Verified Purchase:Yes
Easy to navigate and use. The instructions were very helpful.
Response from HRBlockBy EvaSocial Media DepartmentApril 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Pleasant Surprise
on April 3, 2026
Posted by: KKhalid
Verified Purchase:Yes
I switched from Turbo Tax to H&R Block as the software supports Windows 10. I was pleasantly surprised. Everything is straightforward with simple communications and menu. I will not be going back to T/Tax.
Response from HRBlockBy EvaSocial Media DepartmentApril 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Dissatisfied with e-net version
on April 3, 2026
Posted by: Rock10100
from WV dunbar
Verified Purchase:Yes
I bought the internet version and could not complete. Call local office and they took care of my taxes that day. Very satisfied with results except the added protection which will not let me in to system after informing that i might have a problem on dark web ?
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy EvaSocial Media DepartmentApril 4, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Covers every incident - no problems!
on April 3, 2026
Posted by: Anonymous
from Durham, NC
Verified Purchase:Yes
This year's version was even better than last year where I struggled with RMD but this year I had no trouble. Much quicker and less expensive than my accountant.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy EvaSocial Media DepartmentApril 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
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