H&R Block's software solution's (and online solution) software quality seems to be slipping over the years. Specifically, I experienced a "go to" link that wasn't connected to a target page, the final review surfaced "missing information" that wasn't requested during the initial inputting, navigation logic flaws, and areas where navigation was "circular" (that is, I would click on a link on a page to find more information or check previous input) and I would go to an earlier, irrelevant page, from which I had to renavigate to where I started. Sometimes I could get where I wanted to go, but not always. Having been in software for the majority of my work career, I believe that Block failed to adequately beta test their product before offering it to the public. Bottomline is that I most likely won't use their product next year.
I have used this program for years and I like the easiness and how it guides you thoughout the whole process. The cost for the program is very minimal, well worth the price.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast