Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,280 Reviews)
Rating breakdown 149,280 reviews
5 Stars
97,773
4 Stars
28,055
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,669 out of
61,809)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
2
Much more difficult to use this year!
on February 27, 2020
Posted by: Donna987
from Arizona
I've used HR block software for years. (including the state). This year I had to go outside of the software to use and print tax forms for the state. Although the HR software directed me where to go to get the forms, I feel these forms (AZ tax credit for foster care) should have been included with HR. In addition, the instructions in the HR interview for the credits were unclear.
Finally, on the Federal form, I checked a box and entered in a wrong number during the interview. I ended up deleting all my deductions (using deduction Pro) while I was trying to delete the wrong number. DEFINITELY not as easy to use this year!
Finally, on the Federal form, I checked a box and entered in a wrong number during the interview. I ended up deleting all my deductions (using deduction Pro) while I was trying to delete the wrong number. DEFINITELY not as easy to use this year!
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
2
Disappointing
on February 27, 2020
Posted by: badbadger00
from Krakow, Wi
program doesn't always work right. Some things that were important to me were not explained, nor could I get them explained. It's fustrating when you can't go back to a screen you seen earlier. Used H&R block for a few years and never had any problems until this year. Needs some more work to get all the bugs out.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Bobby F
from Crossville TN
Verified Purchase:Yes
Great product. Easy to download. Also, if you used the product in prior year it will
Automatically upload pertinent data to current year tax form.
Automatically upload pertinent data to current year tax form.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: No tax Worries
Verified Purchase:Yes
H&R Block software is easy to use and it provides a clear understanding of my taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great software
on February 27, 2020
Posted by: Top Cat 42
from Lomita California
I’ve been using this software for years and I love it. Easy to use and inexpensive compared to others.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Gabriel Sam
from BROOKLYN NY
Verified Purchase:Yes
I have been using your product over 10 years and have never had an issue as an employee, self employed, and a retiree.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
At last a positive solution
on February 27, 2020
Posted by: Chuckto
from Michigan
Have used Turbo Tax for the last 8 years. This year I couldn't open the Michigan State software. After over 20 hours trying to solve the problem, either by myself or with one of there "Specialists", I still got no resolve. I talked to them 10 times, was hung up on 5 times. Finally I had enough and got H&R Block. Downloaded the app, completed the filing, E-mailed both Federal & State in less then 45 minutes. THANKS
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
At last a positive solution
on February 27, 2020
Posted by: Chuckto
from Michigan
Have used Turbo Tax for the last 8 years. This year I couldn't open the Michigan State software. After over 20 hours trying to solve the problem, either by myself or with one of there "Specialists", I still got no resolve. I talked to them 10 times, was hung up on 5 times. Finally I had enough and got H&R Block. Downloaded the app, completed the filing, E-mailed both Federal & State in less then 45 minutes. THANKS
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock