Your competitor required Windows 11. Well my computer hardware could not be updated and I was not about to spend money for a new system, so I dropped them after many many years using that product and bought H&R software at a much lower price to boot. It is just as easy to use and accomplished the very same thing for less money! WIN WIN
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Disappointed that the only help offered with software is AI. I questioned a particular form that AI had no answer for and when I contacted support I was told because I bought the software no other help was available.
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Our family has made use of the H&R Block software for years. The various screens walk you through the reporting process in a thorough manner with additional information a click away.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
very poor (none) instructions for SS WEP lump sum payments
Cons: Hard to prepare
Value
2
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I found that the software program was a very good resource for preparing my taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!