Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(139,655 Reviews)
Rating breakdown 139,655 reviews
5 Stars
92,725
4 Stars
25,845
3 Stars
9,269
2 Stars
4,827
1 Star
6,989
86%of customers recommend this product.
(
47,277 out of
55,276)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
i have use this software since 1990 this is first year i have had issue with filing the ip pin given me by the IRS would not work in the field for its use the IRS assigned a six digit number and the field will only except a five digit no one i spoke to or chatted with was able to resolve this issue had to enter IRS website and forego using the Ip pin
Value
3
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: thebob27
from Kansas City
Verified Purchase:Yes
Long time user over the years. It gets the job done. Three stars maybe just because I'm doing my Taxes. I do wish the software would warn you that there are still pending updates that should be installed before hitting the submit button. I submitted taxes then a few days later opened to check status and ok'd and update and my return changed causing a change in my refund amount. No notification, just a change in my tax forms and refund amount. No change history. Over the years there has not been any great additions to the software, no "that's amazing" updates.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Alabama
Verified Purchase:Yes
Unable to e-file state return because of "too many 1099-DIV entries."This is a software limitation, not a state-imposed limitation. Also...no provision for foreign tax carryover from year to year, which is available on Turbo and FreeTaxUSA, as well as other programs. Ridiculous. This costs the user real money.
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Harley Boy
from West Texas
Verified Purchase:Yes
Been doing mine & my son's IRS taxes for the past umpteen years with no issues.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Springfield, NJ
Verified Purchase:Yes
I am using H&R Block Software for more then 20 years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Youngsville, LA
Verified Purchase:Yes
The program is easy to use with clear instructions.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: citrus2026
from Arizona
Verified Purchase:Yes
I have used HR Block for 20 years and I like it. The user interface is good and easy to understand. However, over the last few years, AZ form 323 and 348 have had issues and have not been updated from the previous years, and I have to contact an agent to report the bug and get them updated. Otherwise, the software works well and I am happy with it
Pros: Easy to prepare
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Tredshift
from Florida
Verified Purchase:Yes
Easy to use and inexpensive. You just answer the questions.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock