I have always used this software in the past but this time I am having more difficulty with even looking up forms or moving around in the interview. I'm at the end of the return and it won't let me get past a form that never should have been there. I feel like they want you to spend more and have to talk to an pro for $30 more.
had difficulty installing software, computer could not open USB webkey, after a number of attempts finally accept it, would not down load software, was charged 3 different times, discovered that a letter in my last name was replaced with ? mark, had to call web I. T. to fix it they had to refund me 2 times in order correct error. other than that it worked very well. I would not recommend new user to acquire software.
Overall very good though anything concerning previous years is difficult for them. I had to upgrade to a new computer and the files I thought I could transfer did not. They could not really help me retrieve my other tax years so definitely need paper backup.
My kids use it now too. Results are everything I want (or reasonably expect). Initial entry is straight forward; can be difficult to find a specific data entry point again.
This is the second year in a row that I've used this brand software. It was a pretty quick task last year to do both my federal and state taxes, and e-file the federal. (I had been using a different brand for a few years before, and so I went through all the steps last year a bit slower than most because I was unfamiliar with the product.) But this year I was able to complete everything within 2-3 hours. I DO keep my records throughout the year in a somewhat recognizable order, so pretty much all I do is wait for the actual records to come from financial companies, charities, etc., and verify the numbers. This software makes the job easy to fill out all the forms!
I have used the H&R Block tax software for the past 11 years and have found it to be consistently easy to use. It steps me through my tax documents in a logical and thorough manner. I appreciate the numerous tax tips and helps it offers. It also questions when unusual or atypical entries are made which have helped me correct numerous errors through the years. I have been fully satisfied with the H&R Block product for both my Federal and State taxes and highly recommend its use.
Condemnation of IRS for failure to comply with law
on February 28, 2020
Posted by: Bryan in California
from Los Angeles, CA 90731
Verified Purchase:Yes
Excellent software once the Federal and State of California gets their acts together with proper forms released. Early edition of H & R block was unsatisfactory not due to calculations, but due to Government IRS forms not released to the public in January 2020