Overall the SW was great. Unfortunately I had a problem with a multi-year income. It was extremely difficult to enter it. I was directed to a IRS document and after filling out all the forms the result was no different to the one that came up in the SW.
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Works fine but the interface is straight out of the '90s. Time for a visual refresh. Also, parts of the interview require you to really understand the tax laws and aren't well explained. It's ok assuming you are experienced with taxes but for a newbie may be challenging.
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I didn’t like having to finish state before federal was finished. Also it took numerous error reviews before catching my wife’s pension payments were from a state retirement and adjusted. Why not ask if it government income(state) in interview.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have been using your software so long I am very satisfied with it
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Once I learned the software, it was great! Easy and Efficient.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Year after year you make it easy to convert last year's return ready for this year. I wish you had the MO function to handle property tax as a state deduction. It is a real pain to print all forms from Fed and State, then prepare the manual Missouri form, then make two copies, one to file and one for my records. Guess it works out because I don't have to pay for filing state electronically.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!