Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(140,157 Reviews)
Rating breakdown 140,157 reviews
5 Stars
93,041
4 Stars
25,944
3 Stars
9,312
2 Stars
4,850
1 Star
7,010
86%of customers recommend this product.
(
47,587 out of
55,621)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: OhioRip
from N Canton, Ohio
Verified Purchase:Yes
Allows us to file tax returns efficiently. We have had six digit Federal Government issued PINs for several years and found it unnecessarily difficult to locate the input location in the “interview” process. A separate dedicated page would have been better.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tar123
from North Carolina
Verified Purchase:Yes
I have been a user for years back when it was called TAX CUT. I had an issue with the handling of the new provisions for the TRUMP investment credit for children. Data input should stop if the children do not qualify based on date of birth
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CALIFORNIA
Verified Purchase:Yes
I've used this software for many years and tax seasons. You need to fix automatically loading major banks and investment house and SSA for all 1099.
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
Lack of directions. Did not transfer critical information to state form. Could not print all forms
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Great service, not satisfied with service changes
on March 21, 2026
Posted by: RenOda
Verified Purchase:Yes
They never should have made the deal with the government to provide truely free tax preparation along with turbo tax if they didn’t plan to provide the service… my taxes were handled well and my situation isn’t free but also I’m not about to say too bad to those who would normally qualify…
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from FL
Verified Purchase:Yes
I have been using this for the past 5 years. As a retired CPA, I find the program reasonably priced and more importantly, easy to navigate.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jack2583
from Columbus, Oh
Verified Purchase:Yes
I use H&R Block's Federal and State Tax software every year. Usually very complete and accurate. For 2025 I found an error in the software processing imported 5498 forms. This error changed my Fed return from owing 5,200+ to a refund of 1,200. E-file for Fed was accepted. Submit paper for state and school.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: felton35
from Jeffersonville, Indiana
Verified Purchase:Yes
A very reliable product that I have used for years.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock