We have used this software for a number of years with great success. We've use it for Federal and State(CO). This year however the software didn't offer all of the CO forms to get a correct CO state return, so I had to do it by hand. CO has a new additional deductions form 104AD where you can deduct your Social Security, Pensions, Annuities and other options from your income. Your software showed that we would owe $857 when in reality we owed $0 because of the additional deductions. Otherwise the federal return was relatively easy and straight forward.
I have been using the H&R Block tax software for more than 20 years. I highly recommend to anyone who is considering doing their income taxes themselves. I've never had a problem using this software.
Not as user friendly as I'd like. Had to find a lot of things on my own. It didn't even bring up charitable contributions to deduct. I had to call the service number to find out how to add it. Luckiluy, I knew I wanted to add it. IT did not remind or ask me if I had any.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents