I'm retired, got all done entering my pension IRA'S, 401k, dividends, RMD's, and interest. Owed zero taxes. Then I entered my Socicial Security then I owed money. I looked and looked and finally found it. It is very to go backb harlf once a person does a final check.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
The tax software just gets you into trouble by not being able to properly handle non-standard easy tax situations. It had me thinking I owed a fine for underpayment, even though I had paid more than my prior year and was thus in the safe harbor state. Additionally, there was no clear questionaire for the payment sequence questions - just the raw form. If I wanted to fill out raw IRS forms, I'd have just done that for free and not payed for software. In the end the tax return still has errors in it, but not that would affect what I owe, but now I still need to review the whole thing in detail as I don't trust the return was correct. So whats the point of Deluxe all it can reliably due is below Basic level?
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Had an issue that almost cost me almost $400 on my arkansas return. The software could not correct a problem the error checker found. The implication was that I file a paper return or correct manually to file and save $400.