Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(140,157 Reviews)
Rating breakdown 140,157 reviews
5 Stars
93,041
4 Stars
25,944
3 Stars
9,312
2 Stars
4,850
1 Star
7,010
86%of customers recommend this product.
(
47,587 out of
55,621)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Houstoner
from Houston, TX
Verified Purchase:Yes
Very easy for a simple return. Some complications are harder to follow the software flow. But I am quite satisfied and have never had to call for support.
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5
Tax prep was easy, without any doubts nor glitches
on March 20, 2026
Posted by: 1844
from San Jose, Ca
Verified Purchase:Yes
Worked fine with only one flagged entry this time which was easily rectified. In the past there were always a few and sometimes more difficult to figure out how to correct.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Errordept2026
from Tennessee
Verified Purchase:Yes
Software allowed my while to go through. Now my taxes are stuck in IRS error dept for up to 10 weeks.
Pros: Maximizes refund
Cons: Time consuming
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have been using this software for over five years and am extremely satisfied with it. It is easy to use and understand. Frequent updates gives me confidence in its accuracy.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 876549
from Graham, WA
Verified Purchase:Yes
I am happy with the product. I'm sure I would have made mistakes if I had not purchased it. My only criticism is that Form 709 had to be prepared separately which required me to guess on some entries. It's even possible I just didn't understand your instructions
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Tulfa
from Bensalem PA
Verified Purchase:Yes
I used this product for five federal returns and three state returns. It walks you through the process and makes it easy to create a federal and state return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ralph88
from Bellingham Washington
Verified Purchase:Yes
I am so happy I bought this because the easiest way to file.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: xxxxxxxy
from st louis
Verified Purchase:Yes
i already gave you a review and received no response
i complained that the monies taken out of my social security for medicare were not transfered to my missouri tax form
i complained that the monies taken out of my social security for medicare were not transfered to my missouri tax form
I would recommend this to a friend!
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock