Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(139,655 Reviews)
Rating breakdown 139,655 reviews
5 Stars
92,725
4 Stars
25,845
3 Stars
9,269
2 Stars
4,827
1 Star
6,989
86%of customers recommend this product.
(
47,277 out of
55,276)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from TX
Verified Purchase:Yes
I have purchased this tax software every year for the last 5 years. I had a little more difficulty this year because the questions were asked in a different sequence than last year but it worked as expected and I filed the first week in February. The state return software was better this year and I was able to take a deduction that I did not take last year.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Commerce City, Colorado
Verified Purchase:Yes
Software was very easy to use. Especially liked that the values from past year auto populated into this years return. Wished that e-filing the state return was free
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
Passed all the checks but state cancelled our EV rebate. Have an appeal starting. Want to help? You should!
Cons: Time consuming, Doesn't maximize refund
Value
3
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
Five stars for Fed tax program: 4 stars for state.
on March 20, 2026
Posted by: grandpamoe
Verified Purchase:Yes
Your CA state edition instructions said to sign the return but not how to sign for my deceased wife who died during the 2025 tax year. I searched the internet for an answer and found one. Hope it was a good answer.
I followed the mailing instructions and sent the return via USPS certified mail on Feb 6 (unable to e-file due to wife's death). I checked tracking and it said it was still in transit on Mar 20. Not sure what to do .
FIVE stars for the Federal Tax return. It was accepted on Feb 1, & refund showed up in my checking account on Feb 12!
I followed the mailing instructions and sent the return via USPS certified mail on Feb 6 (unable to e-file due to wife's death). I checked tracking and it said it was still in transit on Mar 20. Not sure what to do .
FIVE stars for the Federal Tax return. It was accepted on Feb 1, & refund showed up in my checking account on Feb 12!
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Qupoun
from Harrisburg, PA
Verified Purchase:Yes
Easy to use. Accurate. Gives the most refund in my experience so far
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Tax prep was easy, without any doubts nor glitches
on March 20, 2026
Posted by: 1844
from San Jose, Ca
Verified Purchase:Yes
Worked fine with only one flagged entry this time which was easily rectified. In the past there were always a few and sometimes more difficult to figure out how to correct.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Errordept2026
from Tennessee
Verified Purchase:Yes
Software allowed my while to go through. Now my taxes are stuck in IRS error dept for up to 10 weeks.
Pros: Maximizes refund
Cons: Time consuming
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have been using this software for over five years and am extremely satisfied with it. It is easy to use and understand. Frequent updates gives me confidence in its accuracy.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock