Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(139,655 Reviews)
Rating breakdown 139,655 reviews
5 Stars
92,725
4 Stars
25,845
3 Stars
9,269
2 Stars
4,827
1 Star
6,989
86%of customers recommend this product.
(
47,277 out of
55,276)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Ft Walton Beach Fl
Verified Purchase:Yes
My son and I use for our families every year. Easy to install. Not expensive. Have full confidence in its accuracy.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: DrDave1
from USA
Verified Purchase:Yes
Use it every year to complete several family returns
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rob222
Verified Purchase:Yes
This is a great program, the only thing I didn’t like was not being able to get a straight forward answer to a question. And I got the run around from the AI on chat saying they couldn’t answer that question and never could get an answer. Ended up calling the IRS.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MB320
from Ohio
Verified Purchase:Yes
From a long-time user: A major problem this year was that the program did not support the download of forms 1099 from Merrill Lynch. This issue absolutely needed to be fixed and was not.
Cons: Hard to import documents
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: FastTax
from Olympia WA
Verified Purchase:Yes
Having been using this tax program for several years. Easy to do, imports the last years info and guides you through the changes to make for current year. Electronic filing is included. Usually have EFT refund deposited within 3 weeks of filing.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SC
Verified Purchase:Yes
I have used this product for years and mostly it has gotten me through tax time pretty well. However, since the 24/7 help has gone AI, it is not so helpful when I need help or clarification.
This year (2025 tax year) I was not informed that SC had not approved compliance with Federal OBBB provisions. So I filed SC anyway not knowing. Now SC has asked for copies of all 1099's and delayed my refund for weeks.
This year (2025 tax year) I was not informed that SC had not approved compliance with Federal OBBB provisions. So I filed SC anyway not knowing. Now SC has asked for copies of all 1099's and delayed my refund for weeks.
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Interfaced with turbo tax returns from past years.
on March 20, 2026
Posted by: Polk
from Warrensburg, MO
Verified Purchase:Yes
I was pleased this software interfaced with the TurboTax forms I had filed in 2025. Plus, H & R software costed less.
Pros: Maximizes refund, Fast
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TRexx
from Lynden, WA
Verified Purchase:Yes
I bout this early, but it went on sale weeks later. I won't be buying early again. I've used the software over many years. I feel it is more difficult than in the past as some required fields are confusing.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock