Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(139,657 Reviews)
Rating breakdown 139,657 reviews
5 Stars
92,727
4 Stars
25,845
3 Stars
9,269
2 Stars
4,827
1 Star
6,989
86%of customers recommend this product.
(
47,279 out of
55,278)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from USA
Verified Purchase:Yes
Last four years I have been using H&R Block. Normally I use the online version which is smooth and very user friendly. Choose to “Pre-Pay” for the Deluxe version. Didn’t mind downloading the software but the software program was difficult and cumbersome to use. Not user friendly and did not allow moving through different steps. Will never again use the Pre-Pay software again. Unfortunately with the high price of the online program, I will likely be looking for a more cost effective and user friendly option for 2026.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Montana
Verified Purchase:Yes
Family has been using your tax software since mid 1990s. We have no intention to change since it works very well for us.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JoeNM
from New Mexico
Verified Purchase:Yes
Usually use a competitor software and the H&R Block software worked just fine. It’s easy to use and even located last year’s competitors return.
I was a little concerned with sharing my bank account number thru a third party (H&R Block) particularly with all the rights we give away in the software user agreements. So not sure of the status of my federal return. And look at that… I have to agree with their terms and conditions again just to provide a review of the H&R Block Software that they asked for!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used H&R block (Taxcut) for the last two decades. t has worked great for me. It has made it easy to file my taxes each year. It saves me time. Ensures don't make simple calculation errors.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TPHRVA
from Virginia
Verified Purchase:Yes
Very easy to complete Federal and State Taxes, file electronically and receive refund promptly.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Better and Easier and cheaper than the other one
on March 20, 2026
Posted by: Anonymous
from Arizona
Verified Purchase:Yes
I have used H&R Block Federal and State for a number of years now. I have found the to be easy to understand and navigate. Most of all accurate!
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NC
Verified Purchase:Yes
I'm 69 years old, I do not have to take RMDs. Your software requires me to slog through the very confusing IRS Form 5329:
"53 a Amount distributed to you during 2025 from all qualified plans for which you received a distribution of the full amount of the excess accumulation during the correction window."
This is, verbatim, in your cannot-be-avoided-and-you-cannot-decline-to-answer-it software. I can't uncheck this despite the fact that I have FOUR; that is 4, years before this even applies to me. AND, not your fault, but this is the most cryptic, bureaucratic, easy-to-misunderstand statement, with no expanded explanation. After much searching on Google, AI, etc., I finally figured it out, but NO THANKS to your software, or your TOTALLY worthless "AI", or numerous calls to your worthless telephone support.....
"53 a Amount distributed to you during 2025 from all qualified plans for which you received a distribution of the full amount of the excess accumulation during the correction window."
This is, verbatim, in your cannot-be-avoided-and-you-cannot-decline-to-answer-it software. I can't uncheck this despite the fact that I have FOUR; that is 4, years before this even applies to me. AND, not your fault, but this is the most cryptic, bureaucratic, easy-to-misunderstand statement, with no expanded explanation. After much searching on Google, AI, etc., I finally figured it out, but NO THANKS to your software, or your TOTALLY worthless "AI", or numerous calls to your worthless telephone support.....
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: pltdr
from Connecticut
Verified Purchase:Yes
Been using over 20 years, fast, efficient and accurate!
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock