Been using Block for a few years because it saves me time by loading last years tax which speed up the process. Price is reasonable and never have a problem.
Have been using this for many years. Did have an issue this year with an error that kept popping up (that shouldn't have.) So I deleted the return and started over; the error disappeared.
I could not get out of some of the screens because the software didn't adjust properly so that I couldn't find the close button. I had to get my son-in-law to help me by adjusting the borders.
Too hard & complex to download. Also, can"t print the fed and state returns unless you print all the accompanying work papers and forms. Too much printing, not enough printing options.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
There was a problem with accuracy checks on the Federal software and the AZ software. I was required to make changes on each return, but the program did not recognize the changes, because there were no errors. On the Fed. I was able to close the form and proceed. The AZ form 321 would not recognize one of the Charity IDs. The ID I entered was correct. The program would not let me proceed without changing my entry. Therefore, I had to file my AZ return by paper instead of E-file.