I am happy with it. But on time i noticed that it was frozen. As I changed some data, it did not effect the total on the Federal window. So I had to delete the software entirely and reload it and then had to start from the scratch.
As a multiple year user this program is very good to use. As long as your taxes are not real complicated it only takes a couple hours. It asks all the right questions and fills info from previous years.
When filing, I owed a balance which I was ready to pay. After filing, the program did not take me to the Pay1040 site to make the payment. It caused a lot of confusion for that process.