Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Upstate Nance
Verified Purchase:Yes
Walks you through the process of filling out the return and forms step by step
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Frustrated Phil
from Oregon
Verified Purchase:Yes
I bought it because the new version of TurboTax does not run on Windows 10 and this does.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Will Notbe Bach
Verified Purchase:Yes
Not easy to use, some parts confusing without clear guidance, terms used not easy to understand at times, and was requested a document to be attached at end to upload with no explanation why/what it needed to be and seems it was completed during the process. Purchased bundle that included state and was then charged to file state.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: GCC2
from Bensalem Pa
Verified Purchase:Yes
Easy to use. Very comfortable and straight forward
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Concern taxpayer
from North Carolina
Verified Purchase:Yes
If they would have told you filing your state tax would cost extra then I don’t think a lot of people would’ve bought this. Just be upfront with the cost at the very beginning and be transparent that’s all we ask as consumers
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
State of WV E file not supported w/ MV-1
on April 4, 2026
Posted by: nrob
from Julian, WV
I have used H&R Block / Tax Cut software for years and love it. However, you still do not support electronic filing in state of WV if MV-1 form is required. You can do better.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Salt Lake City
Verified Purchase:Yes
This is the fourth year in a row that I have used H&R Block software to do my taxes, and it didn't disappoint. It was again relatively easy to walk through the entire process by answering the questions and providing the necessary information.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New York, NY
Verified Purchase:Yes
Successfully submit the tax return. However I need to call twice to get MacOS support to update to the latest software. A better QA would be less headache. Overall it is excellent.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock