Program is easy to input data into for my taxes. It has good explanations on specific subjects. One drawback is the Data Verification sections is not very helpful. One verification that popped up for me was my name. Why would the program need me to verify my name on a later stage form. Also once I looked at the at the Data Verification inquiry, the program did not clear out the verification query. Lastly, understand charging extra for additional state programs, however, it was a surprise when the program told me I had to pay additional amounts for e-filing my state that came with the program. If ANY state charges will apply you should print that an "Additional State charge may apply to e-file State taxes" so customers are not blindsided by it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Have been using H&R Block tax software for a number of years. Always have have great experience filing my taxes using the software.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
on March 20, 2026
Posted by: EOUIII
from SC
I have been using this software for several years. This is the first year the program was able to retrieve the previous year's returns data. 90% of the software's directions were easy to follow. One peeve I had this year is the Accuracy section. I could not get the program to advance once the verifications were completed. I called the help line (888) 482-9288 to get help with this and the young lady put me on hold and I went into the wait queue. Never got an answer.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Correct bugs before releasing your product. Having to Call to complain and wait for an update to fix a flaw, not caused by any Federal changes, is unacceptable!
Cons: Time consuming
Value
1
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
You did great, last year did it with turbotax, this year try your software. Turbotax price is getting up there, yours is reasonable. Your every bit as good as the previous software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!