Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(140,157 Reviews)
Rating breakdown 140,157 reviews
5 Stars
93,041
4 Stars
25,944
3 Stars
9,312
2 Stars
4,850
1 Star
7,010
86%of customers recommend this product.
(
47,587 out of
55,621)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Marydoodle
from Walkerton, Indiana
Verified Purchase:Yes
You have a cliche in the state form. I had problems with it at the end filing and finishing the program. Had to restart several times. It did print out federal at the end. My daughter had the same problem. I tried the reinstall it like the person said in chat time. I do Philip taxes for him. It's really my tax program I purchase from you guys online downloading. I rather have the CD cause I can always reinstalled it. Name is Marilyn Brantley I have used you tax program for years. I don't care for downloading .
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I bought the program early in the year. Had to wait until end of February before I could file my taxes. That was a federal instruction. Easy to use and was done in a short time.
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MN
Verified Purchase:Yes
Great help for doing your taxes. Easy to use. 5 e-filings. Have seed for years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Starmanut
Verified Purchase:Yes
Showed me a spot in the State forms that saved me paying any state tax.
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NY
Verified Purchase:Yes
Not very happy with the software this year. NY state informed me of a math error in your software which cost me over fifty dollars
Cons: Doesn't maximize refund
Value
1
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Gma2
from Northern VA
Verified Purchase:Yes
Have been using for over a decade. Never had an issue. Never had an IRS question about a return. Like that certain information carries over from year to year, automatically.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Talla
Verified Purchase:Yes
Ai was less than helpful with my question no matter how I phrased it. Had to go to IRS.org yo get answer. It was better when you got help by person one one subject.
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Portland Oregon
Verified Purchase:Yes
I have used the software for years. It makes filing tax returns so easy.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock