Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(140,157 Reviews)
Rating breakdown 140,157 reviews
5 Stars
93,041
4 Stars
25,944
3 Stars
9,312
2 Stars
4,850
1 Star
7,010
86%of customers recommend this product.
(
47,587 out of
55,621)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
2
Program Crashes to Desktop at same spot every time
on March 20, 2026
Posted by: JHK28
from Detroit
Verified Purchase:Yes
Program would crash to desktop every time I tried to enter my learning credit information.
Pros: Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: lisa1697894131
from Saint Louis, MO
Verified Purchase:Yes
I purchase this when it is on sale before the first of the new year; then my husband goes on to a convention on a Saturday in mid-February and I take the opportunity of a quiet house to do my taxes. Easy to use product. Quick to file Federal returns but I do like to same the fee and mail in my State returns. Before my kids began their own households they would also use the product. It is my go-to for easy filing.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mick202
from Olean ny
Verified Purchase:Yes
Federal side was great but the NY was not so great. Some glitch required us to file on paper.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RLQ55
from Saint Louis, MO
Verified Purchase:Yes
Makes tax filing easy. Would like to see larger font on the pages of the program.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Irene26
from Hotchkiss CO
Verified Purchase:Yes
This is my 3rd year w/ HRB. Pretty smooth. Some instructions are not very clear.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cincinnati
Verified Purchase:Yes
I’ve used H&R Block software for the past 10 years and this is the 1st year I’ve had real problems with it
Pros: Easy to prepare
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
i got a larger refund that the program calculated from both the state and federal. This was very unusual and disappointing. That said, it could have been a typo by me that caused the error
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking the time to provide a rating! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock
Posted by: pap12
from Big Sandy, TN
Verified Purchase:Yes
I've used this tax program for many years. It's easy, dependable, and I can add to it at my leisure. I always buy it early and by the time tax filing opens and the latest updates are installed I'm ready.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock