Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,283 Reviews)
Rating breakdown 149,283 reviews
5 Stars
97,774
4 Stars
28,057
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,671 out of
61,811)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3
Had technical issues. Could not connect to server
on March 11, 2020
Posted by: Rickon
from Virginia
Verified Purchase:Yes
I have used H&R block software for many years. In several of those years, including this year, I have run into a technical problem connecting to H&R block servers: "ssl error or proxy issue". It appears to be a common error. I was not able to find a viable solution on H&R Block's web site or through Google search. The known fixes: "bring down firewall", "check/clear proxy settings" did not work. I finally discovered it is a problem with my internet provider and/or home router. I had to connect from another provider and things were fine. This shouldn't happen. My home internet is standard Verizon Fios. At the very least this 'fix' should be known and advertised.
Pros: Easy to prepare, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Mostly good with a few exceptions
on March 11, 2020
Posted by: Ferd Berfel
from NY
My biggest problem was with the New York State estimated tax payments section. The instructions said you could do an e-payment for estimated taxes or pay by check. However, the program gave error messages no matter what I did with the e-file option. I finally had to delete all the e-file forms to have it pass the accuracy review. Very frustrating and time consuming.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: G Mox
from Verona, NJ
Verified Purchase:Yes
I've used the H&R Block software for many years. It is easy and the prompts walk you through each section.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: GSBut
from Tucson AZ
Verified Purchase:Yes
Efficient. But I needed AZ Form 348 in software. I had to download it from the state site and fill it out by hand, which makes it impossible to file on-line.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on March 11, 2020
Posted by: misszimm
from pittsburgh, pa
H&R Block program is easy to use and helps guide you through the steps of entering all your information. There is also a help button & you also have the option of contacting an agent. It makes doing your taxes easier.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Stormie61
from SC
Verified Purchase:Yes
Ease of use. In my opinion less complicated than Turbo Tax.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
H&B Block
on March 11, 2020
Posted by: KCKY
from KY
I was fed up with H&R last year, but I decided to give it another chance. Big Mistake! Some of the forms were not even ready until MARCH! The dividend and royalties are wrongly calculated. Interview boxes and IRS forms sometimes are not in synch. The changes in the actual IRS forms are hard to make – and if you manage to do it, the program says that you have to do a paper file. Nest year: the will have to PAY ME before I even think about using this software.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: GCGriswold
Verified Purchase:Yes
I like H&R's comprehensive approach to tax preparation. The interview tool comprehensive, easy to setup and use, and reasonably simple for the nonprofessional. Manual data entry is fairly straight forward and uncomplicated. Overall their H&R's Deluxe 2019 Software allowed me to file my taxes quickly, without major problems.
I would recommend this to a friend!
Written by a customer while visiting HRBlock