I need to ask more questions/do better product research before purchase. When I run into "We don't cover that in this release so you will need to see IRS Form XXXX for instructions", it is bothersome. This applies to companies issuing K-1's. The product is fine for mainstream returns.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
The program crashed. It registered an error 1 can’t read file. I am awaiting an update In accordance with instructions from on phone information from your company who knows if that’s accurate.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.