I have used the program for many years and in general I am happy with it. There is one weakness I found this year. In state tax, the dividend in municipal bond funds that comes from that state's bonds and US government bonds from US territories such as Puerto Rico etc.is not taxable. The income from US territory bonds is not directly accounted for in the program. Also it is very difficult to find relevant information in the program help. This is why I reduced the number of stars by one.
Easy to use but thorough, it covered every situation that applied to me and many more. This was my first year using H&R Block and it was much less complicated than my former tax software. I will definitely purchase it again.
Easy to use: Download of data from prior year, questions that guide you, help windows and easy to read input screens. Also, electronic filing put money in my pocket fast.
Pros: Easy to prepare, Maximizes refund, Easy to import documents