Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: GAdüde
Verified Purchase:Yes
Have used H&R Block tax preparation software on Mac for many many years. It’s fairly consistent and was very helpful when I had a complicated schedule c, but probably overkill now that I use 1040-SR. I’m probably not going to switch though. Rey year seems to have a few glitches though. This year it took 4 tries to get the final update successfully applied. Don’t know why, no log from the update installer to see why. After several reboots, including one in safe mode, I got finished and filed.
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Arkansas
Verified Purchase:Yes
I am a repeat user of many years. The software has always been intuitive to use and flexible enough for me to jump from the interview section to the "forms" section as needed without loss of continuity. It updates frequestly as the IRS issues new or updates guidlines.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: pau26
from Jackson, MS
Verified Purchase:Yes
The program is much harder to use this year. Updates are still happening, and I still cannot figure out how to file my federal tax return. I had to pay to file an extension, and I do not recall ever having to pay for that before.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Karl65
from Texas
Verified Purchase:Yes
Thank you so much for not giving up on Windows 10 like your competitor did. I truly appreciate that you were not trying to force me to purchase a new computer just to complete and file my taxes this year. My perfectly capable Windows 10 laptop and TaxCut Deluxe did the job beautifully.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Media, PA
Verified Purchase:Yes
I've been using this software since 2016 and I find it very easy and helpful. My only suggestion is, if you know you want to take the standard deduction, you should be able to indicate that and have the software skip over all the questions you don't have to answer. Or you could state, "If you are taking the standard deduction, skip to section ...". I'm afraid to try to do that myself for fear I'll accidently skip something important.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: RnR Adventures
from California
Verified Purchase:Yes
I always buy Block Tax Prep Software. I am used to how it functions and when I needed support, I got it!
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Scottsdale Arizona
Verified Purchase:Yes
this year I had some problems with the investment income it didn't seem to want to take the robin hood numbers otherwise it was a pretty easy to use this year and ⅘except for a few exceptions it could not resolve which didn't seem to make any difference it went smoothly and the]- refund it generated was received quickly.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bobby220
from Wisconsin
Verified Purchase:Yes
I starting using this tax software when it was named Tax Cut in the 90's, I like the simplicity and the interview that covers all my situations including my home sale last year, importing investment information, and my state return.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock