Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(137,988 Reviews)
Rating breakdown 137,988 reviews
5 Stars
91,635
4 Stars
25,521
3 Stars
9,129
2 Stars
4,770
1 Star
6,933
85%of customers recommend this product.
(
46,245 out of
54,131)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: rcoles
Verified Purchase:Yes
I have used H&R Block Deluxe for many years. It always exceeds my expectations. A great program at a fair price.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JERRYCANNY
Verified Purchase:Yes
Your software mishandled and item and overstated my state taxable income.
It is also very frustrating that you put numbers on the return with no way to see the calculations.
It is also very frustrating that you put numbers on the return with no way to see the calculations.
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DLH75
from PITTSBURGH
Verified Purchase:Yes
HAVE USED FOR YEARS; WILL NEVER USE ANOTHER BRAND.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Antonio, TX
Verified Purchase:Yes
The program was very easy to use. The information is easily understood. The best tax program I've ever used.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
For the last few years updates have been impossible. Click on the icon to update and message after message that the download cannot be processed. Have to go to the update center and manually download and install the update.
This coupled with bugs in the input and retention process make this second rate software at the best. Unfortunately our only alternative is as bad.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: THE Pete W
Verified Purchase:Yes
This was the first year with this product, after several years with another, so there was a learning curve. Once I got past that, it was very straightforward, and easily did what I needed.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MRK7
from Cincinnati
Verified Purchase:Yes
As always, H&R Block Deluxe 2025 Software made it easy to complete my taxes. Was a little disappointed that when I filed there were still warnings in the accuracy check that has nothing to do with the return itself but with estimated taxes for the coming year that couldn't be completely eliminated.
Value
4
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Mars1701
Verified Purchase:Yes
Does the job well, just federal price is a bit high - but adding state is rediculously expensive.
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We understand that pricing is an important factor for our customers, and we're sorry to hear that you found our services expensive. We continually strive to provide value for our clients while maintaining the quality of our services. If you have any specific concerns or questions about pricing, please don't hesitate to reach out to us at 1-800-472-5625. We're here to help in any way we can.
Written by a customer while visiting HRBlock