Easy to use. Takes the stress out of the nasty business of doing taxes. It makes it so much easier for me doing taxes for my family members also. I’ve been using it for five years.
I’ve used H&R Block for years and never had any issues with the IRS. In fact, each year, they improve their program to make it easier to use and find more information. I strongly endorse their Federal and State filing programs.
I've been using it since it was Tax Cut back in 2004. I switched 1 year to Turbo Tax but came back the following year and have used ever since. It makes taxes as painless as possible!
I am a 8 year user . I have had good luck using their programs, from the question and answer to just going straight to a specific form. I tend to find something and stick with it until It lets me down. So far I'm happy. I haven't needed to use the online support so I cant comment on it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast