Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(137,988 Reviews)
Rating breakdown 137,988 reviews
5 Stars
91,635
4 Stars
25,521
3 Stars
9,129
2 Stars
4,770
1 Star
6,933
85%of customers recommend this product.
(
46,245 out of
54,131)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Chino, CA
Verified Purchase:Yes
H&R Block software is easy to use with helpful tools to answer any questions while preparing. I’ve used this software for years. No scheduling appointments and carrying documents into an office, it’s all at home safe and secure.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 21, 2026
Jenny, we’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Used HRB for years, but this version not as good
on March 19, 2026
Posted by: jerry327
from Olympia, WA
I was able to upload last year's return, and it recognized my AGI and family composition, BUT I still had to manually enter all my same sources of income (including brokerage statement).. In the past the program would ask if I still had these sources, and I wouldn't need to enter their addresses and account numbers.
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Asiya, Social Media Department, March 19, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CAG777
Verified Purchase:Yes
H&R Block software doesn’t suck
I hear they’re not too helpful with an audit though
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Bobnickname
from York pa
Verified Purchase:Yes
Easy to use. Easy transfer of previous tax return and easy transfer of current information from financial institutions.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Nickyyyy
Verified Purchase:Yes
I liked everything in your Federal & State software except your doubling the price for electronic filing of state tax return but not posting the price immediately. Also, it would be helpful it the software including Form 709. I downgraded it one star because this survey rejected my choice of nicknames
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Kurtsky
from State College, PA
Verified Purchase:Yes
I've been using your software for years and love it.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PeteJ
from Austin, TX
Verified Purchase:Yes
H&R Block software has helped me for over two decades with federal and state income tax filing. It has been a great tool. This year, even though I imported my H&R return from last year, it failed to calculate the correct AGI value, causing the initial submission to be rejected. I had to manually override the value and resubmit. Otherwise, I love the software and depend on its accuracy and ease of use to make tax filing easy and convenient.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
Pete, we’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jlgro
from North dakota
Verified Purchase:Yes
I've used this software for 10 years. Very intuitive and easy to use from tear to year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 21, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock