Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(137,988 Reviews)
Rating breakdown 137,988 reviews
5 Stars
91,635
4 Stars
25,521
3 Stars
9,129
2 Stars
4,770
1 Star
6,933
85%of customers recommend this product.
(
46,245 out of
54,131)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Chuck 2025
Verified Purchase:Yes
Its a good program, but I found that I could not e-file my state taxes . My wife died earlier this year. Paper filing required me to send all W2s, !099s, etc.--- a real pain.
I don' t know if this exception is state mandated or not.
I don' t know if this exception is state mandated or not.
Response from HRBlockBy Asiya, Social Media Department, March 19, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: RPFr
from Maine
Verified Purchase:Yes
The biggest issue is trying to retrieve the previous years file!!! I tried to transfer the file from a desktop to a laptop but the program wouldn't transfer. We travel for the winter so getting the file on my laptop was important. I created an HR Block account but that didn't have last years file available as well. It shouldn't be that difficult to retrieve the previous years file. Having to do the taxes on the same computer is very inconvenient!
Cons: Hard to import documents
I would recommend this to a friend!
Value
1
Response from HRBlockBy Asiya, Social Media Department, March 19, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Terry Longtime User
from Ct
Verified Purchase:Yes
Been using for 10 years and really like the program (with one issue that drives me crazy every year.). Would recommend for anyone with moderate to complex tax requirements, simple to use and comprehensive at the same time.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Solo889
from Vacaville California
Verified Purchase:Yes
I’ve used you guys for years and have been very happy with the results
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: StarrG3866
from Glennie, MI
Verified Purchase:Yes
I made my way through the program but I liked TurboTax much better. Unfortunately, I am no longer able to use TurboTax because it no longer works with Windows 10 and I am not able to upgrade to Windows11.
I will probably be using your product again next year unless something changes.
I will probably be using your product again next year unless something changes.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Asiya, Social Media Department, March 19, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: clsw2
Verified Purchase:Yes
Have used before. I prefer to complete taxes with the software as opposed to filling it out at an online site.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jakata31
Verified Purchase:Yes
OK, only problem I had was in clearing the audit topics.
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MCJ63
from Seattle WA
Verified Purchase:Yes
Overall a good program. Needs more K-1 publicly traded limited partnership support.
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock