It was hard to find after I downloaded it So I did it again only to find out I paid for it twice. Please reimburse me for one of them. I tried to email you right away but there is no where to do that. Herman Barrier
I would recommend this to a friend!
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
The software itself was great. Issues with filing to both Federal and State.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 19, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Purchased in fall, 2025 and used it in early February. Completed in about 2 hrs, with no problems at all. Filed US and state returns that day and received refunds within 2 weeks. Very satisfied with this product!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
I have used HR Block software for over a decade and have been very happy with it.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We are so happy to hear about your great experiences! We appreciate your time, loyalty, & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
When the program checks for errors you should highlite the area that needs to be corrected in red so it is easier to find
Response from HRBlockBy Asiya, Social Media Department, March 19, 2026
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
I've been using H&R software for years, and I'm totally satisfied with it. The Schedule K-1 entries were a bit strange, but otherwise everything went very smooth, as usual.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
I've been buying H&R TAX App for many years. Reliable and easy to use. Getting to be really expensive though.
Pros: Maximizes refund
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
I had a few 1099's, div,r,int and all entered smoothly. First year that my RMD went well. All in all it took only an hour to finish doing my taxes. Off topic, filed on Sunday, refund in my bank on Wednesday. Three days.
Pros: Easy to prepare, Easy to import documents, Fast
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!