Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(137,666 Reviews)
Rating breakdown 137,666 reviews
5 Stars
91,448
4 Stars
25,455
3 Stars
9,088
2 Stars
4,758
1 Star
6,917
85%of customers recommend this product.
(
46,060 out of
53,907)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Program 2
from Indiana
Verified Purchase:Yes
It was hard to find after I downloaded it So I did it again only to find out I paid for it twice. Please reimburse
me for one of them. I tried to email you right away but there is no where to do that.
Herman Barrier
me for one of them. I tried to email you right away but there is no where to do that.
Herman Barrier
I would recommend this to a friend!
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Begman380
from Emerson NJ
Verified Purchase:Yes
The software itself was great. Issues with filing to both Federal and State.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 19, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tulsa, OK
Verified Purchase:Yes
Purchased in fall, 2025 and used it in early February. Completed in about 2 hrs, with no problems at all. Filed US and state returns that day and received refunds within 2 weeks. Very satisfied with this product!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used HR Block software for over a decade and have been very happy with it.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We are so happy to hear about your great experiences! We appreciate your time, loyalty, & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Mrt3527
Verified Purchase:Yes
When the program checks for errors you should highlite the area that needs to be corrected in red so it is easier to find
Response from HRBlockBy Asiya, Social Media Department, March 19, 2026
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Customer Rating
5
Great Software at Reasonable Price (if you shop)
on March 18, 2026
Posted by: Anonymous
from Sebring, FL
Verified Purchase:Yes
I've been using H&R software for years, and I'm totally satisfied with it. The Schedule K-1 entries were a bit strange, but otherwise everything went very smooth, as usual.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CA
Verified Purchase:Yes
I've been buying H&R TAX App for many years. Reliable and easy to use. Getting to be really expensive though.
Pros: Maximizes refund
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (88,147) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
10,456 out of
11,288)
Value
4.5