Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(137,666 Reviews)
Rating breakdown 137,666 reviews
5 Stars
91,448
4 Stars
25,455
3 Stars
9,088
2 Stars
4,758
1 Star
6,917
85%of customers recommend this product.
(
46,060 out of
53,907)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
2
2025 Program a Disappointment Compared to Past Yrs
on March 18, 2026
Posted by: Fowl25
from Washington
Verified Purchase:Yes
Several issues using the 2025 product that I have not had in past years. Unable to print single forms by themselves, data from individual tax forms did not carry over correctly to form 1040, quality check incorrectly found errors that were the result of data not carrying over correctly. In past, product worked great and was easy to use. I spent a lot of time this year trying to fix errors in the program, print documents, and determine estimated taxes. Despite issues, I have liked using this product for many years. Hope next year is better.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 19, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Great tax program
on March 18, 2026
Posted by: GeoFL
H&R Tax software has been my go-to tax program for many years. It's easy to use for my family taxes and we have never had any issues.
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: NoName716
from Texas
Verified Purchase:Yes
Been using the H&R Block software for many years. Always happy with the results.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
Needs improvements.
on March 18, 2026
Posted by: Totoy Laki
1. California Tax Summary page does not include the state’s taxable income unlike the Federal version.
2. App does not allow closing a file without exiting the program.
3. Finally, the “Learn More” pop-ups increased the size of the font and wrapped the sentences to the next lines. However, when increasing the fonts of the main body, the remains of the paragraph disappeared to the right side of the page. It needs to be like the “Learn More” pop-ups.
2. App does not allow closing a file without exiting the program.
3. Finally, the “Learn More” pop-ups increased the size of the font and wrapped the sentences to the next lines. However, when increasing the fonts of the main body, the remains of the paragraph disappeared to the right side of the page. It needs to be like the “Learn More” pop-ups.
Response from HRBlockBy Asiya, Social Media Department, March 19, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Fred1001
Verified Purchase:Yes
1) Took forever to find the QCD deduction
2) System would lockup when using HELP
3) While entering full year residency for school year, school tax was screwed up because system calculated tax on only partial year residency.- already sent in before I found error.
So...NOT HAPPY!!!
2) System would lockup when using HELP
3) While entering full year residency for school year, school tax was screwed up because system calculated tax on only partial year residency.- already sent in before I found error.
So...NOT HAPPY!!!
Response from HRBlockBy Asiya, Social Media Department, March 19, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DocMJC
from Long Island, New York
Verified Purchase:Yes
I've used this software for around 15 years! So very consistent each and every year. Same interface which works so very well!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We are so happy to hear about your great experiences! We appreciate your time, loyalty, & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Judy11
Verified Purchase:Yes
I completed our taxes so easily and got our Federal back a week later!!
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mg332
from Chicago
Verified Purchase:Yes
Excellent software and thorough. Great for doing multiple returns
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock