Been using this for many years. Simple step by step process. Easy to use and has explanations for the occasional question that may come up. Convenient online processing also along with ability to track your refund.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
H&R Block tax software provides step-by-step guidance in preparing taxes. It's easy to use, and covered by H&R Block. You can feel confident you are doing your taxes right at every step.
The software was confusing and may be incapable of propering filing a tax return electronically based on donations that I made. The instructions were not clear. I ended up providing additional money to the US Treasury avoid any possibility of an underpayment, but did not fully understand the rules based on instructions within the software.
Too many extra fees. I have been a long time user of H&R Block and the fee structure - paying for state filings, paying full retail price for state downloads, has become too expensive and not fully disclosed at time of purchase. I will be switching next year.