Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(137,666 Reviews)
Rating breakdown 137,666 reviews
5 Stars
91,448
4 Stars
25,455
3 Stars
9,088
2 Stars
4,758
1 Star
6,917
85%of customers recommend this product.
(
46,060 out of
53,907)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Tokyo, Japan
Verified Purchase:Yes
After many years of using TurboTax, I switched to H&R Block last year to try something new and I wasn’t disappointed. The software is easy to use and when completed, getting status updates to your filing. I liked it so much that I used it again this year. One suggestion is to put the AGI next to the box where you display the refund as you work on the return. Thank you!!!
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 19, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Switched from turbotax but...
on March 18, 2026
Posted by: Altaxman
from SC
I switched this year from turbotax and was astonished that I could not import my tax data from my Merrill Lynch account. I thought is was an error that would be corrected during an update but I was wrong. So I spent several hours entering Schedule B info. Not what I was expecting, definitely disappointed.
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Asiya, Social Media Department, March 19, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: jst43
from OH
Verified Purchase:Yes
I bought this thinking, state e-file was also free, that's not the case.
The software is a little hard to navigate at times and sometimes I totally got stuck in a loop. Lots of improvements could be used to make it more user friendly.
The software is a little hard to navigate at times and sometimes I totally got stuck in a loop. Lots of improvements could be used to make it more user friendly.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 19, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from IL
Verified Purchase:Yes
We've been using H&R Block software for several years. We find it easy to use. It has very clear instructions and is able to bring forward our information from the previous year. Saves a lot of time.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Boise Idaho
Verified Purchase:Yes
I have been using it for years. It is easy to use,
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We’re so happy to hear about your good experiences! We appreciate your time & business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 7 and 66
from Southern California
Verified Purchase:Yes
Intuit is clueless re: Distribution Code T, Basis Not Determined on Roth Distributions even though the accounts have been open longer than five years. With five investment accounts, why put up with stupidity?
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Dow42
from USA
Verified Purchase:Yes
First time using this and it worked great. Easy to use.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NY
Verified Purchase:Yes
Been using the program for many years, would not go through tax season without it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock