updating process on Mac is clumsy. Instead of in-app mechanism, which fails, it works to download the package from the HRB website and update that way instead. Took multiple attempts for State download to work, also.
Love the ease of downloading and getting all the updates. The data coming back from last years return saves all kinds of time while the forms filled out last year are there as a reminder. I recommend the software to many people as I have been using it for over 10 years and plan on continuing to do so. Help is available as part of the software to help if there is any confusion. Keep up the good work.
This was my first time doing taxes for myself and it was a toss up between H&R Block or Turbo Tax. I went with H&R, mainly because of reputation and affordability and was not dissatisfied. Problems I had were more related to my computer illiteracy and not being familiar with the the software program and how to surf through it, rather than the program itself. This resulted in a lot of "click on and test" for me and a bit of frustration, but customer service was pretty good as well. Now that I have used it, I will more than likely use it again and already have recommended the product to others who also have been satisfied.
H&R software is easy to understand and easy to navigate. The step by step instructions make tax form preparation so easy. Especially at the end , alerts pop up to fix the return . That is a big help. Then electronic filing is simple and fast.
Pros: Easy to prepare, Easy to import documents, Fast