Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(137,449 Reviews)
Rating breakdown 137,449 reviews
5 Stars
91,320
4 Stars
25,407
3 Stars
9,066
2 Stars
4,752
1 Star
6,904
85%of customers recommend this product.
(
45,933 out of
53,764)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Fairview TN
Verified Purchase:Yes
We have been using H-R Block for years to file our taxes and I don't see that changing as long as I'm required to file
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tim4951
from The Villages, FL
Verified Purchase:Yes
I have used this software for several years and it is the best!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Maria, Social Media Team, March 21, 2026
Tim, we’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: bob27AB
Verified Purchase:Yes
The software is easy to use. Questions are clear and do a good job of guiding through the various tax topics. The help topics I consulted also had clear and useful information. The one issue I found is that if you have an ID protection PIN through the IRS you are not prompted via the preparation questions nor during e-file to enter the PIN. I forgot that I had one and tried filling without the PIN which created problems.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
Bob, we’re happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Blabla101
from MD state
Verified Purchase:Yes
It was simple and accurate. Already got my refund. 11 days.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 21, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Ncmk
from Pittsburgh Pa
Verified Purchase:Yes
I’ve used H&R Block software for over 10 years, the last 4 years using the MAC software. During the last 2 years I’ve had trouble pulling up the software after shutting down and logging in later. It won’t start when clicking on the icon or when using Finder. I’ve tried to use “start on login” which doesn’t help. The only way I can get back in is actually clicking on the saved tax file I was working on . I then get a message that I closed out incorrectly or something similar. I’m actually considering changing to Turbo Tax just because of this issue,
Other than that I like the software and find it easy to use.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Providence RI
Verified Purchase:Yes
Easy to use, has everything, answers all questions. Continually updates to latest options.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5
It has great features easy and understandable.
on March 17, 2026
Posted by: Anonymous
from Arizona
Verified Purchase:Yes
I have used H&R Block software for years. It walks you through every step making it so easy to use. I will continue to use it going forward.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
Joe, we’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Zepon60
Verified Purchase:Yes
I have been using the H & R Block software for at least 5 years, everything is good except for one part that needs to be fixed.When printing,I think any schedules that were not actively part of the particular return,should not be allowed to print.That would save time and money...
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock