The program was pretty straight forward and most questions I had I was able to figure out after going back and checking some of the information about certain deductions.
Seems to do the job, but the level of supporting documentation/interpretation seems to have dropped off, over the years (I've been using it for around twenty years).
I'm a former federal employee, and have been on the federal civil service's version of "medical retirement" since 2004. A portion of that retirement income that can be deducted, based on a percentage of payments paid into the retirement system during previous work years.
I tried to use that provision this year, and the program seemed unable to comprehend the process.