Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(137,449 Reviews)
Rating breakdown 137,449 reviews
5 Stars
91,320
4 Stars
25,407
3 Stars
9,066
2 Stars
4,752
1 Star
6,904
85%of customers recommend this product.
(
45,933 out of
53,764)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: HealthLoop
from Upstate NY
Verified Purchase:Yes
I could not get out of the health loop. I never marked anything other than employer health plan, but for some reason it created the marketplace health forms. There is no way to remove this loop easily in the software once created. I ended up starting a new filing, put in SSN then go directly to the health interview (which should be marked separately rather than under taxes) and saved it. reopened it, then imported 24 to continue with past (needed) information.
Pros: Easy to import documents
Cons: Time consuming
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lockport, Louisiana
Verified Purchase:Yes
I have been a user of H & R Block products for 9 years now. I was very nervous at first of doing my own taxes, however the HRB software products are easy to download and even easier to use. It walks you through each step and has an accuracy check at the end to ensure you completed the various step correctly.
It's harder to complete this review than to complete my taxes!
It's harder to complete this review than to complete my taxes!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dorshar
from Ok
Verified Purchase:Yes
I have a nice refund coming that I never expected. Thank you H&R Block!
Pros: Easy to prepare, Maximizes refund, Fast
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: marvinudy
from Michigan
Verified Purchase:Yes
Program worked seemesly with Win 11 and imported info from prior years of TT data. Audit function was usefull in forcing resolution of errors in complex federal forms.
'E' filing worked as advertised.
Would use again.
'E' filing worked as advertised.
Would use again.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JPerilloi
Verified Purchase:Yes
I have been using this product for several years. The ease of use, the way it integrates with company W2's and transfers data from year to year is seamless. The accuracy is exceptional.
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DK01
from Beverly Hills, MI
Verified Purchase:Yes
Easy to follow screens and easy to dig deeper in forms if needed
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Marsie
from Idaho
Verified Purchase:Yes
Your tax software makes doing my taxes very easy. I just have to fill in the blanks!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Jersey Shore, NJ
Verified Purchase:Yes
Federal return was easy to do, easy to file, and easy to save for records in both print and electronic formats. NJ return lacks completion of NJ 2210 Underpayment form, which is laborious to comolete.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock