We have used this software for almost 10 years and love how everything is easily explained and how confident it makes me feel that I know it is completed properly
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Had all kinds of issues with the software this year, Still having issues, but did manage to get my taxes filed. I hope they are correct given all the trouble I had. I did have some great help from H&R's representatives, However the wait time to get to someone and wading through the menu system was a nightmare.
I find it difficult to get to a specific item, make a change, and then get back to where I was. I don't want to answer all the questions in a section again.
I have used the Deluxe software for many years. It is easy, accurate and reasonably priced. Key information from one year instantly transfers over for the next year.